Professional Qualifications:
- 3+ years of experience as a technical writer
- Advanced level of English
- The ability to analyze information from many sources and transform it into a single whole
- Good interviewing skills to gather information about current work processes
- Excellent attention to detail and ability to prioritize and work in a fast-paced environment
- Knowledge of markdown, HTML, basic CSS
Main Responsibilities:
- Describe the current processes of working with the product
- Describe existing and new product features, keep the documentation up-to-date
- Develop and update documentation structure as the content grows
- Explore the product features
- Process newly implemented modifications and update the documentation accordingly
Additional:
- Experience in Fintech or Banking
- Experience with Docusaurus
- Experience with Version control systems
Expected Results:
- Clear and Comprehensive Documentation - the documentation for the company products effectively communicates complex technical concepts to a variety of audiences, is user-friendly and easy to understand at the same time.
- Accurate and Consistent Documentation - the documentation is accurate, up-to-date, and consistent across all materials. This includes reviewing and editing documentation to correct errors and inconsistencies, as well as updating documentation to reflect changes in product functionality or features.
- Timely Delivery of Documentation - the documentation delivery is performed in a timely manner, which means meeting deadlines and project milestones as required.
- Documentation Platform Enhancements - Docusaurus platform functionality is improved to increase usage convenience.
- Documentation for all instances - the documentation is available for all locations operating the CloudPulse system.